ODDSOX LTD / INFORMATION
Delivery policy
Delivery contact
ODDSOX LTD, company number 7793509, 7 Walsingham Road, Bristol, United Kingdom, BS6 5BU. Contact [email protected] or +441173292423. Checkout records the intended address but does not book a carrier or schedule dispatch. The registered address is not an advertised collection counter; contact us before visiting.
Confirm before proceeding
After saving a footwear request, contact the shop with the reference to discuss the actual pair, UK size, availability and delivery destination. No goods are reserved or automatically dispatched by this website. Do not infer a dispatch date from a successful reference.
Address accuracy
Check your name, address line, town or city, postcode and phone before submitting. Tell us about corrections before any separately agreed dispatch. A stored address is a proposed destination, not proof of a validated postcode, service area or courier booking.
Costs and total price
The cart subtotal contains only the selected footwear prices. Delivery charges and any other applicable separately agreed costs are not quoted automatically. Obtain the complete amount and terms from the merchant before agreeing payment or a purchase.
Timing and tracking
No guaranteed timetable, express service, named courier or tracking integration is claimed. Any delivery estimate should be based on the actual goods and destination and confirmed separately. Checkout itself does not send dispatch emails or tracking messages.
Collection and restrictions
Collection, overseas shipping and special delivery arrangements are not automatically offered. Ask about what is genuinely possible for your request. Do not assume that every UK-size option is stocked or that every address can receive the goods.
Problems on arrival
If a separately agreed shipment does not arrive or appears damaged, contact us promptly with the reference and a clear account of the issue. Keep relevant packaging and evidence where practical, but do not post personal information publicly. Statutory rights remain unaffected.
Before returning a parcel
Contact the merchant before posting footwear back, so the correct process and destination can be identified. The registered office must not be treated as a pre-authorised returns address. See the returns policy for cancellation and product-problem information.